I don't know what it is but each time I feel I have completely configured my site the way it supposed to be, it's not the case.
I don't have many plugins I only have WooCommerce and a few others. I chose UKU because it is WooCommerce compatible.
Yet, when I try to do a test order the fly menu where the cart should be does not appear. Then when going to the Checkout page the fields to input the credit card do not appear either.
I have tried to deactivate plugins to see if it sorts itself out but no.
Can somebody help
UPDATE: the offcanvas shopping cart and stripe fields do not show up on Chrome or Safari.
I guess UKU needs an update. It does work with Firefox
Attached files: Screen Shot 2018-12-03 at 3.13.32 PM.png Screen Shot 2018-12-03 at 3.13.53 PM.png
Thank you Marc.
I have deactivated the checkout manager but it CC fields still do not appear in Chrome nor in safari.. only in Firefox.. if I reactivate it, the fields do appear in Firefox anyway so I'm not sure it's that plugin.
the following error gets displayed:
[Error] ReferenceError: Can't find variable: Cookies
(anonyme Funktion) (woocommerce.min.js:1:445)
A quick web search revealed, that Mailchimp could be the problem. Can you deactivate this plugin and check again if the cart overlay works?
I deactivated both mailchimp plugins (Mailchimp for Woocommerce and Mailchimp for WordPress) and the checkout manager. Which I need to make the Phone not required.
Cleared the cookies from chrome. The off-canvas cart still does not appear on Chrome or safari.
With the checkout manager deactivated, I can see the Stripe fields in FIREFOX only.
I checked the console but I have no idea what the errors mean. :(
Attached files: Screen Shot 2018-12-05 at 9.20.16 AM.png
After doing a mega tour of the forums, wp facebook communities host and stripe.. the culprit was...
Mailchimp's pop-up code in the header which must have been deprecated somewhere and caused these problems. I think i might have added it a long time ago before installing the plugins. That's why when I deactivated them it didn't seem to work.
Now the console is clean of errors!
I apologize for my frumping and frustration. I truly love my site and I was heartbroken that I might have to switch.
no worries. I'm happy to hear that you were able to find the cause of the problem and a solution.