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  Public Ticket #1461067
Hawea theme update
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Comments

  • Amilus started the conversation

    There're bugs for Hawea display on single product page. (e.g. http://lapetitequeue.com/product/orb-01/)

    I tried to fix it by updating my Hawea theme to ver. 1.0.9 (mine is 1.0.8) However the download link within my theme bundle purchase doesn't not work (purchased date 2017.april.8).

    Best,

    Amilus

  •  495
    Marc replied

    Hi Amilus,

    unfortunately there are currently some technical issues with the theme bundle download links. I'll assign this ticket to Ellen. She'll manually reactivate your download link and get back to you.

    Best,
    Marc

  •  63
    Ellen replied

    Hi Amilus,

    I just emailed you your new download link, thanks so much for your patience. I'm also preparing a Hawea theme update for the product page fix at this moment. So the theme version you will need to install is Hawea v1.1.

    I recommend using the following plugin to the upload: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    Thank you so much for your patience!

    Best, Ellen

  • Amilus replied

    Dear Ellen,

    Thank you for the promote reply. After uploading to the latest version of Hawea, now the website looks ok on Chrome, but on Safari the layout has a big gap on top of the single product page and on the index page, the products disappear as I scroll down the page.

    http://lapetitequeue.com

    It'd be much appreciated if it could be fixed asap so that it doesn't effect much for receiving orders from clients.

    Best,

    Amilus


  •  63
    Ellen replied

    Hi Amilus,

    I'm so sorry for my late reply. I will fix this asap and release another update. I let you know here as as it is available.

    Thanks so much for your patience!

    Ellen

  • Amilus replied

    Hi Ellen,

    Is there an update available already?

    Best,

    Amilus

  •  63
    Ellen replied

    Hi Amilus,

    I'm so sorry for the delay, I will work on it tonight and let you know tomorrow.

    Thank you so much for your patience!

    Ellen