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  Public Ticket #1327683
problem with store front
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Comments

  • Susan Johnson started the conversation

    Hi

    I am basing my site on the Ruapuke demo- using store front as my home page.

    In the product categories (and all the other sections) for customising the store front). There is a tab for number of categories and title of categories but no way to select categories or tags of products to display. 

    So the only thing that displays on my page is the actual title.

    How did you achieve the Ruapuke store front in demo, please? 

  •  228
    Marc replied

    Hi Susan,

    unfortunately you cannot select which categories are being displayed. Do you have created product categories already and is at least one product assigned to each of the categories?

    Best,
    Marc

  • Susan Johnson replied

    Hi Marc

    Thanks for your reply. Yes, I have created categories and assigned several products to each category. I don't understand why they do not display. My site is www.merino-winter.com

    Regards

    Susan

  • Susan Johnson replied

    Hi

    My problem is that the only way I have found to have a full- width image on front page as in the Ruapuke demo is to set the blog page as first page to load. But having done that, it seems that the products will not display. 


    I cannot figure out how to create the store front page as in the Ruapuke demo as it isn't in the documention. Is there something I have missed? Site is www.merino-winter.com   Are the products on the front page actually posts?

  •  228
    Marc replied

    Hi Susan,

    to initially create the Shop Front Page, you need to create a new page and select the "Shop Front" page template. Now you can use this page as front page (Customizer → Static Front Page).

    The full width image should be displayed there as well. Otherwise I'd like to take a deeper look. Therefore you can provide temporary admin login credentials in an as private marked message.

    Best,
    Marc

  •   Susan Johnson replied privately
  •  228
    Marc replied

    Hi Susan,

    currently there are products showing in the sections. Do you still need assistance?

    Best,
    Marc

  • Susan Johnson replied

    Hi

    There are not any products displayed on the store front page, it just has the section titles with no products. The only products that are displayed are on the shop page ( which is a different page to the shop front page on the demo as well).


    My store front page is the one to load first and has the full screen image.

    Regards

    Susan

  • Susan Johnson replied

    I am using Google Chrome. Just checked using Internet explorer and there they are showing with that browser. How can I resolve the problem with Google?

    Regards

    Susan

  •  228
    Marc replied

    Hi Susan,

    I'm so sorry that I missed that. Please update the theme to its latest version, where the current Chrome issue is fixed. You can follow the update instructions here: 

    http://themeupdates.elmastudio.de/update-instruction/

    Best,
    Marc

  • Susan Johnson replied

    Hi Marc

    I used my download link to download my theme bundle again and installed uku but still have the same problem.

    Susan

  •  228
  • Susan Johnson replied

    Thanks, Marc. Sorted.

  • Susan Johnson replied

    Hi again

    I have a different problem in that I am unable to remove an image I placed in the featured footer area, The text I tried to place does not display either. I tried clearing the cache again.

  •  228
    Marc replied

    Hi Susan,

    unfortunately the serif design style doesn't support the footer featured area.

    Best,
    Marc